PHOENIX GROUP MANAGEMENT SERVICES LIMITED
Operating as a service company, it provides governance, policy administration, and management services to the life assurance subsidiaries of its London-listed ultimate parent, Phoenix Group Holdings plc.
Get an alert when PHOENIX GROUP MANAGEMENT SERVICES LIMITED files next
Leroy will email you the moment a new filing lands at Companies House — one short note per filing, nothing else.
Cash
£43m
+22.3% highest in 3 filed years
Net assets
£83m
+9% highest in 3 filed years
Employees
4,392
-3.2% vs 2024
Profit before tax
£1.2m
-97.1% first positive since 2023
Watch the reel
Our short-form breakdown of PHOENIX GROUP MANAGEMENT SERVICES LIMITED's latest filing
Phoenix Group Management Services pulled in £1.6bn, but pre-tax profit plummeted from £42m to £1.2m. Meanwhile, boardroom pay went up. 📉💼
Net assets
3-year trend · vs Financials median
Accounts
3-year trend · Δ = latest vs prior filed period · latest reflected 2025-12-31
| Metric | Trend | 2023-12-31 | 2024-12-31 | 2025-12-31 | Δ vs prior |
|---|---|---|---|---|---|
| Turnover | £1,032,900,000 | £1,726,600,000 | £1,606,100,000 | -7% | |
| Operating profit | -£4,100,000 | £43,300,000 | £2,800,000 | -93.5% | |
| Profit before tax | -£4,500,000 | £42,000,000 | £1,200,000 | -97.1% | |
| Net profit | -£5,600,000 | £28,000,000 | £2,300,000 | -91.8% | |
| Cash | £25,400,000 | £35,000,000 | £42,800,000 | +22.3% | |
| Total assets less current liabilities | £339,000,000 | £342,200,000 | £234,200,000 | -31.6% | |
| Net assets | £56,100,000 | £75,800,000 | £82,600,000 | +9% | |
| Equity | £56,100,000 | £75,800,000 | £82,600,000 | +9% | |
| Average employees | 2,611 | 4,538 | 4,392 | -3.2% | |
| Wages | £240,700,000 | £456,000,000 | £419,100,000 | -8.1% | |
| Directors' remuneration | £600,000 | £600,000 | £900,000 | +50% |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. The Δ column is the change from the prior filed period as a percentage of |prior|; lines a company doesn't report show —. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2023-12-31 | 2024-12-31 | 2025-12-31 |
|---|---|---|---|---|
| Operating margin | -0.4% | 2.5% | 0.2% | |
| Net margin | -0.5% | 1.6% | 0.1% | |
| Return on capital employed | -1.2% | 12.7% | 1.2% | |
| Gearing (liabilities / total assets) | 91.8% | 89.9% | 87.2% | |
| Current ratio | 1.17x | 1.10x | 1.18x | |
| Interest cover | -10.25x | 33.31x | 1.75x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Name history
Renamed 6 times since incorporation
- PHOENIX GROUP MANAGEMENT SERVICES LIMITED 2023-01-23 → present
- PEARL GROUP MANAGEMENT SERVICES LIMITED 2008-05-20 → 2023-01-23
- RESOLUTION MANAGEMENT SERVICES LIMITED 2008-05-20 → 2008-05-20
- PEARL GROUP MANAGEMENT SERVICES LIMITED 2008-05-01 → 2008-05-20
- RESOLUTION MANAGEMENT SERVICES LIMITED 2005-09-06 → 2008-05-01
- BRITANNIC MANAGEMENT SERVICES LIMITED 1998-08-04 → 2005-09-06
- PAMPASBUSH LIMITED 1998-06-25 → 1998-08-04
Audit & accounting basis
- Accounting basis
- IFRS
- Reporting scope
- Standalone (parent only)
- Auditor
- KPMG LLP
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“As a result of this review, the Directors have a reasonable expectation that the Company has adequate resources to continue operating up to the period ending 30 June 2027. Accordingly, they continue to adopt the going concern basis of accounting in preparing the financial statements.”
Group structure
- PHOENIX GROUP MANAGEMENT SERVICES LIMITED · parent
- PGMS (Ireland) Holdings
- PGMS (Glasgow) Limited
- Alba Life Trustees Limited
- Phoenix SCP Pensions Trustees Limited
- Phoenix SCP Trustees Limited
- Phoenix Pension Scheme (Trustees) Limited
- Phoenix Pensions Trustee Services Limited
- PGMS (Ireland) Limited
Significant events
- “On 29 November 2018, the Group announced its intention to move to a single outsourcer platform and as a result c.2 million of the Group's policies have been transferred to Diligenta Limited. The final £13.1m was utilised during 2025 (2024: £14.2m). No further costs are expected.”
- “During 2025, following the Group's announcement that it had entered into a new strategic partnership with Wipro and sold its ALPHA platform to the outsource provider, the Group agreed to migrate a tranche of legacy policies within this programme to Wipro.”
- “During 2023, the Group announced its intention to further extend its strategic partnership with TCS through the migration of all ReAssure policies onto the TCS BaNCS platform and the consolidation of its operating locations.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
3 active · 45 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| PEARL GROUP SECRETARIAT SERVICES LIMITED | Corporate Secretary | 2006-09-01 | — | — |
| NOAKES, Jacqueline Dorothy Mary | Director | 2022-11-25 | Aug 1961 | Irish |
| THOMPSON, Sara Elizabeth | Director | 2023-01-01 | Jan 1965 | British |
Show 45 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| EAST, Anna | Secretary | 2000-02-23 | 2004-10-31 |
| GRIFFIN-SMITH, Philip Bernard | Secretary | 2004-11-01 | 2006-09-01 |
| WHITE, Gillian Maryjoy | Secretary | 1998-07-24 | 2000-02-23 |
| CLIFFORD CHANCE SECRETARIES LIMITED | Corporate Nominee Secretary | 1998-06-25 | 1998-07-24 |
| ABELL, Annabel | Director | 2024-05-10 | 2025-08-29 |
| ALLVEY, David Philip | Director | 2002-08-05 | 2004-11-01 |
| BAKER, Stephen Paul | Director | 2001-11-21 | 2004-02-29 |
| BIGGS, Michael Nicholas | Director | 2005-09-06 | 2008-05-01 |
| BLAKENEY, Henry John Mervyn | Director | 2002-08-05 | 2003-04-23 |
| BROWN, Bernard George | Director | 2002-07-10 | 2005-01-31 |
| BUCKLE, Samantha Rose | Director | 2023-07-01 | 2024-05-10 |
| CAIRNS, Arlene | Director | 2024-10-01 | 2026-05-07 |
| CASSONI, Maria Luisa | Director | 1998-07-24 | 2000-12-31 |
| CHARLTON, Peter John | Nominee Director | 1998-06-25 | 1998-07-24 |
| COTTAM, Harold, Managing Director | Director | 2002-08-05 | 2004-09-30 |
| DOWNING, Wadham St John | Director | 2005-09-06 | 2008-12-19 |
| EATON, Michael John | Director | 2006-09-05 | 2009-09-28 |
| FAWCETT, Stephen | Director | 2014-07-23 | 2016-10-01 |
| FORTIN, Richard Chalmers Gordon | Director | 2002-08-05 | 2004-04-22 |
| JONES, Katherine Louise | Director | 2023-01-01 | 2024-09-30 |
| KASSIMIOTIS, Antonios | Director | 2008-05-01 | 2022-12-31 |
| LANE, Philip Kenneth | Director | 2018-02-20 | 2021-02-28 |
| MARCHANT, Patricia Mary | Director | 2009-10-16 | 2010-12-31 |
| MEEHAN, Brendan Joseph | Director | 2005-09-06 | 2008-05-01 |
| MILES, Paul Lewis | Director | 2010-09-08 | 2012-07-17 |
| MOHAMMED, Shamira | Director | 2014-11-19 | 2017-06-26 |
| MOSS, Andrew | Director | 2010-09-08 | 2014-06-19 |
| MOSS, Jonathan Stephen | Director | 2008-05-01 | 2010-08-11 |
| NEWMAN, James Allen | Director | 2007-03-23 | 2008-05-01 |
| NICKSON, John William | Director | 2001-06-28 | 2002-07-10 |
| PORTMAN, Bryan Henry | Director | 2002-07-10 | 2003-09-30 |
| RICHARDS, Martin Edgar | Nominee Director | 1998-06-25 | 1998-07-24 |
| ROFFEY-JONES, Alan Gordon | Director | 2009-12-16 | 2014-06-30 |
| SEAMAN, Robert Brian Frederick | Director | 2017-02-23 | 2023-06-30 |
| SHAW, Brian Hamilton | Director | 1998-07-24 | 2001-12-31 |
| SINGLETON, Graham Lloyd | Director | 2004-01-23 | 2005-09-06 |
| SMITH, John Simon Bertie | Director | 2008-05-01 | 2010-06-30 |
| SPENCER, Paul | Director | 2004-02-24 | 2004-11-01 |
| SWIFT, William Edward | Director | 2021-08-03 | 2022-12-31 |
| TABER, Jeremy Neil Fenton | Director | 2002-04-04 | 2004-03-12 |
| THAKRAR, Rakesh Kishore | Director | 2023-01-01 | 2023-12-31 |
| THAKRAR, Rakesh Kishore | Director | 2012-07-17 | 2021-10-06 |
| THOMAS, Peter David | Director | 2005-01-31 | 2005-09-06 |
| THOMPSON, Paul Andrew | Director | 2002-12-01 | 2007-03-07 |
| WILLIAMSON, George Malcolm | Director | 2004-02-24 | 2004-11-01 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Impala Holdings Limited | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors | 2016-04-06 | Active |
Filing timeline
Last 20 of 212 total filings
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-07-24 | AA | accounts | Accounts with accounts type full | |
| 2026-05-11 | AP01 | officers | Appoint person director company with name date | |
| 2026-05-07 | TM01 | officers | Termination director company with name termination date | |
| 2026-05-05 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-11-14 | CH04 | officers | Change corporate secretary company with change date | |
| 2025-11-11 | AD01 | address | Change registered office address company with date old address new address | |
| 2025-11-10 | PSC05 | persons-with-significant-control | Change to a person with significant control | |
| 2025-10-01 | AA | accounts | Accounts with accounts type full | |
| 2025-09-01 | TM01 | officers | Termination director company with name termination date | |
| 2025-04-30 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-04-29 | CH01 | officers | Change person director company with change date | |
| 2024-10-01 | AP01 | officers | Appoint person director company with name date | |
| 2024-09-30 | TM01 | officers | Termination director company with name termination date | |
| 2024-09-24 | AA | accounts | Accounts with accounts type full | |
| 2024-09-02 | CH01 | officers | Change person director company with change date | |
| 2024-05-15 | AP01 | officers | Appoint person director company with name date | |
| 2024-05-15 | TM01 | officers | Termination director company with name termination date | |
| 2024-05-06 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2024-01-03 | TM01 | officers | Termination director company with name termination date | |
| 2023-12-07 | CH01 | officers | Change person director company with change date |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 9
- Capital events
- 0
- Officers appointed
- 0
- Officers resigned
- 2
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.