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Cash

£400k

-86.3% vs 2025

Net assets

£3.5m

+3.2% highest in 6 filed years

Employees

0

Average over period

Profit before tax

£128k

+122.2% vs 2025

Watchouts

Facts from the Companies House register and the latest accounts — not a rating

Accounts

6-year trend · Δ = latest vs prior filed period · latest reflected 2026-03-31

Metric Trend 2021-03-312022-03-312023-03-312024-03-312025-03-312026-03-31 Δ vs prior
Turnover £1,129,431£1,210,537£1,272,321 +5.1%
Operating profit £873-£4,140£1,629 +139.3%
Profit before tax £225,286£57,788£128,407 +122.2%
Net profit £121,086£43,989£163,433£149,985£48,321£109,146 +125.9%
Cash £271,956£168,529£326,848£137,480£2,928,284£399,982 -86.3%
Total assets less current liabilities £3,158,205£3,052,194£3,215,627£3,365,612£3,413,933£3,523,079 +3.2%
Net assets £3,365,612£3,413,933£3,523,079 +3.2%
Equity £3,158,205£3,052,194£3,215,627£3,365,612£3,413,933£3,523,079 +3.2%
Average employees 21000
Wages £167,614£71,268
Directors' remuneration £167,614£71,268

Values shown as filed in the company's annual accounts. indicates the figure wasn't present under that line item in that period. The Δ column is the change from the prior filed period as a percentage of |prior|; lines a company doesn't report show . About these numbers

Ratios

Computed from the line items above — sparklines read oldest → newest

Ratio Trend 2021-03-312022-03-312023-03-312024-03-312025-03-312026-03-31
Operating margin 0.1%-0.3%0.1%
Net margin 13.3%4.0%8.6%
Return on capital employed 0.0%-0.1%0.0%
Gearing (liabilities / total assets) 8.9%8.7%
Current ratio 16.21x11.23x11.48x

Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.

Name history

Renamed 2 times since incorporation

  1. TELEPERFORMANCE BPO UK LIMITED 2019-05-10 → present
  2. INTELENET BPO UK LIMITED 2016-01-05 → 2019-05-10
  3. SERCO BPO UK LIMITED 2015-04-17 → 2016-01-05

Audit & accounting basis

Accounting basis
FRS 102 §1A
Reporting scope
Standalone (parent only)
Auditor
Moore Kingston Smith LLP
Audit opinion
Unqualified (clean)
Going concern
Affirmed

“Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.”

Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers

People

2 active · 14 resigned

Name Role Appointed Born Nationality
CHHABRA, Vishal Secretary 2024-07-15
WISE, Karl Director 2019-01-25 Jul 1974 British
Show 14 resigned officers
Name Role Appointed Resigned
BATTY, John Director 2018-07-10 2021-07-31
GIBBINS, Allan Frederick Director 2016-09-06 2017-04-30
GUPTA, Amit Director 2021-09-14 2022-10-31
MANZOOR, Mazhar Director 2015-04-17 2018-05-04
MCPHAIL, Margaret Anne Director 2016-06-22 2019-12-31
MORGAN, Stephen James Director 2017-09-26 2018-01-09
MUKKER, Anish Director 2022-11-01 2025-09-12
MURTHY, Vijay Venkatesh Director 2015-04-17 2016-07-04
NARANG, Rohit Director 2016-06-22 2017-07-31
RIGAUDY, Olivier Claude Jean, Mr. Director 2021-09-14 2026-04-16
SANIL, Brahmananda Director 2025-09-11 2026-02-20
SHARMA, Rajnish Director 2019-07-25 2021-09-30
SUBRAMANIAN, Ramachandran Director 2015-04-17 2020-02-01
WILLIAMS, Stephen Andrew, Mr. Director 2018-07-10 2021-09-14

Ownership

Persons with significant control

Name Kind Nature of control Notified Status
Teleperformance Se Corporate entity Shares 75–100% 2018-10-04 Active
The Blackstone Group L.P. Corporate entity Shares 75–100%, Voting 75–100%, Appoints directors 2016-04-06 Ceased 2018-10-04

Filing timeline

Last 20 of 71 total filings

Date Type Category Description
2026-07-31 AA accounts Accounts with accounts type full PDF
2026-05-14 CS01 confirmation-statement Confirmation statement with no updates PDF
2026-05-12 CH01 officers Change person director company with change date PDF
2026-04-30 TM01 officers Termination director company with name termination date PDF
2026-03-13 TM01 officers Termination director company with name termination date PDF
2025-09-25 TM01 officers Termination director company with name termination date PDF
2025-09-25 AP01 officers Appoint person director company with name date PDF
2025-08-07 AA accounts Accounts with accounts type full PDF
2025-08-04 AD03 address Move registers to sail company with new address PDF
2025-08-04 AD02 address Change sail address company with new address PDF
2025-04-23 CS01 confirmation-statement Confirmation statement with no updates PDF
2024-12-05 AD01 address Change registered office address company with date old address new address PDF
2024-08-21 AA accounts Accounts with accounts type small PDF
2024-07-22 AP03 officers Appoint person secretary company with name date PDF
2024-04-23 CS01 confirmation-statement Confirmation statement with no updates PDF
2023-12-15 AA accounts Accounts with accounts type full PDF
2023-05-09 CS01 confirmation-statement Confirmation statement with no updates PDF
2022-11-15 AP01 officers Appoint person director company with name date PDF
2022-11-15 TM01 officers Termination director company with name termination date PDF
2022-08-16 AA accounts Accounts with accounts type small PDF

Public-record activity

Raw counts from Companies House — last 12–24 months

Filings
10

last 12 months

Capital events
0

last 24 months

Officers appointed
0

last 12 months

Officers resigned
3

last 12 months

Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.

Official Companies House page