CAPITA SHARED SERVICES LIMITED
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Cash
£1.4m
+13.1% highest in 3 filed years
Net assets
£5.5m
-21.6% first positive since 2023
Employees
1,849
-16.3% lowest in 3 filed years
Profit before tax
-£2.7m
-154.1% vs 2024
Net assets
3-year trend · vs Technology median
Accounts
3-year trend · Δ = latest vs prior filed period · latest reflected 2025-12-31
| Metric | Trend | 2023-12-31 | 2024-12-31 | 2025-12-31 | Δ vs prior |
|---|---|---|---|---|---|
| Turnover | £348,709,000 | £338,653,000 | £297,248,000 | -12.2% | |
| Operating profit | £5,630,000 | £5,895,000 | £4,209,000 | -28.6% | |
| Profit before tax | -£5,947,000 | £4,960,000 | -£2,683,000 | -154.1% | |
| Net profit | -£5,636,000 | -£730,000 | -£1,513,000 | -107.3% | |
| Cash | £287,000 | £1,280,000 | £1,448,000 | +13.1% | |
| Total assets less current liabilities | — | £14,694,000 | £18,520,000 | +26% | |
| Net assets | -£2,254,000 | £7,016,000 | £5,503,000 | -21.6% | |
| Equity | -£2,254,000 | £7,016,000 | £5,503,000 | -21.6% | |
| Average employees | 2,265 | 2,209 | 1,849 | -16.3% | |
| Wages | £126,978,000 | £133,097,000 | £123,995,000 | -6.8% | |
| Directors' remuneration | £330,000 | £270,000 | £667,000 | +147% |
Values shown as filed in the company's annual accounts. — indicates the figure wasn't present under that line item in that period. The Δ column is the change from the prior filed period as a percentage of |prior|; lines a company doesn't report show —. About these numbers
Ratios
Computed from the line items above — sparklines read oldest → newest
| Ratio | Trend | 2023-12-31 | 2024-12-31 | 2025-12-31 |
|---|---|---|---|---|
| Operating margin | 1.6% | 1.7% | 1.4% | |
| Net margin | -1.6% | -0.2% | -0.5% | |
| Return on capital employed | — | 40.1% | 22.7% | |
| Gearing (liabilities / total assets) | 101.9% | 93.4% | 95.0% | |
| Current ratio | 0.50x | 0.54x | 0.57x | |
| Interest cover | 0.49x | 6.30x | 0.61x |
Margins divide P&L lines by turnover. Gearing is liabilities over total assets. Current ratio is current assets over creditors falling due within one year. Interest cover is operating profit over absolute finance costs. Sector-distribution context coming next.
Audit & accounting basis
- Accounting basis
- FRS 101 Reduced Disclosure Framework
- Reporting scope
- Standalone (parent only)
- Auditor
- KPMG LLP
- Audit opinion
- Unqualified (clean)
- Going concern
- Affirmed
“The directors have prepared the financial statements on the going concern basis as they do not intend to liquidate the Company or to cease its operations, and as they have concluded that the Company's financial position means that this is realistic. They have also concluded that there are no material uncertainties that could nave cast significant doubt over its ability to continue as a going concern from the date of approval of the financial statements to 30 June 2027 ("the going concern period").”
Significant events
- “In March 2026, the Group agreed to sell its private sector contact centre business. This transaction unlocks a material overhead reduction as further complexity is removed from the Group. Actions are being taken to deliver annualised savings of £40m across the Group, to be delivered across 2026 and 2027 and the anticipated associated cash cost to achieve these savings is £20m. The Company is expected to contribute towards the delivery of these savings and therefore incur an element of the cost to achieve these.”
- “In February 2026, Capita plc entered into a £75m additional committed financing facility, with a subset of the existing lenders and terms consistent with the existing RCF.”
- “In June 2026, Capita plc refinanced its revolving credit facility, securing a £325m facility with a maturity date of June 2029, including two one-year extension options Upon entering the revolving credit facility, the subsequent £75m additional committed financing facility was cancelled.”
Auditor, going-concern and subsidiary information is drawn from the narrative of the latest annual accounts. About these numbers
People
4 active · 3 resigned
| Name | Role | Appointed | Born | Nationality |
|---|---|---|---|---|
| CAPITA GROUP SECRETARY LIMITED | Corporate Secretary | 2021-07-07 | — | — |
| BATE-WILLIAMS, Gemma Rebecca | Director | 2025-07-09 | Jul 1980 | British |
| SMYTHE, Anthony | Director | 2025-07-09 | Jan 1965 | British |
| CAPITA CORPORATE DIRECTOR LIMITED | Corporate Director | 2021-07-07 | — | — |
Show 3 resigned officers
| Name | Role | Appointed | Resigned |
|---|---|---|---|
| BATE-WILLIAMS, Gemma Rebecca | Director | 2022-01-12 | 2022-11-14 |
| SHILSTON, Gary | Director | 2022-06-29 | 2025-07-31 |
| TODD, Francesca Anne | Director | 2021-07-07 | 2021-12-10 |
Ownership
Persons with significant control
| Name | Kind | Nature of control | Notified | Status |
|---|---|---|---|---|
| Capita Plc | Corporate entity | Shares 75–100%, Voting 75–100%, Appoints directors | 2021-07-07 | Active |
Filing timeline
Last 20 of 28 total filings
Material constitutional events — rename, articles re-file, resolution
- 2025-01-09 RESOLUTIONS Resolution
- 2024-12-24 RESOLUTIONS Resolution
| Date | Type | Category | Description | |
|---|---|---|---|---|
| 2026-07-24 | AA | accounts | Accounts with accounts type full | |
| 2026-07-06 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2025-07-31 | TM01 | officers | Termination director company with name termination date | |
| 2025-07-17 | AP01 | officers | Appoint person director company with name date | |
| 2025-07-15 | AP01 | officers | Appoint person director company with name date | |
| 2025-07-07 | CS01 | confirmation-statement | Confirmation statement with updates | |
| 2025-07-02 | AA | accounts | Accounts with accounts type full | |
| 2025-01-09 | RESOLUTIONS | resolution | Resolution | |
| 2024-12-24 | SH19 | capital | Capital statement capital company with date currency figure | |
| 2024-12-24 | SH20 | capital | Legacy | |
| 2024-12-24 | CAP-SS | insolvency | Legacy | |
| 2024-12-24 | RESOLUTIONS | resolution | Resolution | |
| 2024-12-20 | SH01 | capital | Capital allotment shares | |
| 2024-11-22 | CH02 | officers | Change corporate director company with change date | |
| 2024-11-22 | CH04 | officers | Change corporate secretary company with change date | |
| 2024-11-19 | PSC05 | persons-with-significant-control | Change to a person with significant control | |
| 2024-11-18 | AD01 | address | Change registered office address company with date old address new address | |
| 2024-10-18 | AA | accounts | Accounts with accounts type full | |
| 2024-07-10 | CS01 | confirmation-statement | Confirmation statement with no updates | |
| 2023-07-10 | CS01 | confirmation-statement | Confirmation statement with no updates |
Public-record activity
Raw counts from Companies House — last 12–24 months
- Filings
- 2
- Capital events
- 3
- Officers appointed
- 0
- Officers resigned
- 0
last 12 months
last 24 months
last 12 months
last 12 months
Direct counts from the register. No score, no rating — see the Filing timeline for the underlying events.